Data Protection Policy

Paddy Power Baji Privacy Policy — Your information is fully protected

This Privacy Policy explains, in plain English, exactly how paddy power collects, stores, and uses your personal information on the platform.

Last Updated: January 2026 ~7 minute read Fully in Bengali
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We Protect Your Privacy

Key Data Protection Features at paddy power

SSL Encryption
All your data is protected with 256-bit SSL encryption. No third party can read or access your information.
Data Not Sold
paddy power never sells your personal information to third parties. Your data is used solely to improve the services offered on the platform.
User Controls
You can view, correct, or request deletion of your stored data at any time.
Secure Data Storage
Your data is stored on secure servers and backed up regularly. Multiple layers of security are maintained to prevent unauthorized access.
Cookie Controls
We only use essential cookies. You can manage your cookie preferences at any time through your browser settings.
Breach Notification
In the event of a data breach, we will notify affected users by email within 72 hours.

Important: This Privacy Policy applies to all services and products on the paddy power platform. By using the platform, you agree to the terms of this policy.

1 Introduction & Purpose

Paddy Power Baji takes your privacy extremely seriously. This Privacy Policy clearly explains what information we collect when you use the paddy power platform, why we collect it, how we use it, and how we keep it secure.

We believe data privacy is not merely a legal obligation — it is our ethical responsibility to our users. At paddy power, every transaction you make, every bet you place, and every piece of personal information you share is treated as a sacred trust.

This policy applies to the following:

  • Paddypower-baji.com website
  • Paddy power mobile application
  • Customer service communications (email, live chat)
  • Marketing & promotional communications

2 What information we collect

Paddy power collects your information in several ways. The details are outlined below:

2.1 Information You Provide Directly

Information you voluntarily provide during registration and account management:

Data Type Example Why It's Needed
Identity Information Name, date of birth, NID number Identity verification & KYC
Contact Information Mobile number, email Account Notifications
Payment Information Mobile Pay/Nagad Number Transaction processing
ID Document NID/passport copy, selfie KYC Verification

2.2 Automatically Collected Information

Information automatically collected while you use the platform:

  • IP address & device type
  • Browser & Operating System Information
  • Time spent on the platform and pages visited
  • Login time & date
  • Betting History & Gaming Patterns
  • Transaction Records

2.3 Information Received from Third Parties

In some cases, we may receive information from third parties, such as:

  • Transaction verification data from the payment gateway
  • Identity verification results from KYC service providers
  • Risk assessment from fraud detection services

3 How We Use Your Information

Paddy power uses your information only for specific, legitimate purposes. Your data is never used for anything unnecessary or unethical.

Account Management

For registration, login, password reset, and account verification.

Payment processing

For maintaining deposit, withdrawal, and transaction history.

Customer support

To address your complaints and queries.

Security & fraud prevention

To protect your account and detect unauthorized activity.

Platform Improvement

To analyse user experience and improve the quality of our services.

Marketing Communications

Promotional offers and newsletters are sent only with your consent.

Please Note: You can unsubscribe from marketing emails at any time. Every email includes an "Unsubscribe" link at the bottom.

4 Data Sharing & Disclosure

Paddy power takes great care when sharing your information with third parties. We will never sell your data.

4.1 Cases of Limited Data Sharing

Only the minimum necessary information is shared in the following circumstances:

  • Payment Processing: To process transactions with Mobile Pay, Nagad, or your bank.
  • KYC verification: With identity verification service providers.
  • Legal Obligations: In compliance with valid orders from courts or regulatory authorities.
  • Fraud Prevention: For risk assessment in collaboration with cybersecurity firms.

4.2 What we never do

  • We do not sell your information to advertising companies.
  • We do not share your information with marketing partners without your consent.
  • We do not share your betting history or financial information with unrelated third parties.

Our commitment: All third parties we work with are required to uphold the same privacy standards. They may only use your information for the specific services they have been engaged to provide.

5 Cookie Policy

Paddy power uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience on the site.

5.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Login session, security token Deleted at end of session
Performance Cookies Page load speed & usage analytics 30 Days
Functional Cookies Remembering language preferences and UI settings 1 Year
Marketing cookies Personalisation of promotions & offers (subject to consent) 90 Days

5.2 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.

6 Data Retention Period

We do not retain your data longer than necessary. Different retention periods apply depending on the type of data:

  • Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by financial regulations).
  • KYC Documents: 5 years after account closure.
  • Customer support chat log: 2 years.
  • Marketing Preferences: 1 year after subscription cancellation.

Once the above retention periods expire, your data will be securely deleted or anonymised.

7 Your data rights

Paddy power believes you have full ownership of your personal data. We respect the following rights:

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Right to Access

You can find out what information we hold about you.

✏️

Right to Rectification

You can correct any information that is inaccurate or incomplete.

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Right to Erasure

Under certain conditions, you may request that your data be deleted.

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Right to Restrict Processing

You can stop your information from being used for specific purposes.

To exercise these rights Help Center Visit the page or email us directly.

8 Children's Privacy

Paddy power services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we discover that a minor has inadvertently created an account:

  • The account will be closed immediately.
  • All collected data will be securely deleted.
  • Any pending financial transactions will be reversed where possible.

If you believe your child has created an account, please contact us immediately.

9 Security measures

Paddy power has implemented multiple technical and administrative measures to keep your information secure:

  • Encryption: TLS 1.3 encryption is applied to all data transmissions.
  • Firewall: Advanced network firewalls are in place to block unauthorized access.
  • Two-Factor Verification: Two-Factor Authentication is mandatory for all admin access.
  • Regular Audits: Independent third-party experts conduct regular security audits.
  • Staff training: All employees are trained in data protection regulations.
  • Data Minimisation: Only the information necessary to provide our services is collected.

Your responsibilities: Use a strong password and never share your login credentials with anyone. If you notice any suspicious activity, contact us immediately.

10 Privacy Policy Changes

Paddy power may update this Privacy Policy when necessary. For significant changes, we will:

  • We will send a notification to your registered email
  • We will display a clear notice on the platform
  • The date and summary of any changes will be updated on this page

Continued use of the platform after any changes will be taken as your acceptance of the updated Privacy Policy.

Tip: Please revisit this page from time to time to stay up to date with our latest policy.

11 Contact us

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:

  • Email: privacy@paddypower-baji.com
  • General Support: support@paddypower-baji.com
  • Live Chat: Available on the platform 24/7
  • Help center: help-center View page

Privacy requests are typically responded to within 72 hours. Complex cases may take up to 30 days.

Last updated: This Privacy Policy was last revised in January 2026.


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Your Data Is Safe — Get Started Today

Your privacy is fully protected at paddy power. Register with confidence and enjoy the thrill of betting.

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